Xiamen Ai Power Technology Co.,Ltd, which is located in the beautiful tourism city of Xiamen city, Fujian Province, It is dedicated to becoming a comprehensive company for intelligent power and green energy supply. Our company aim to create a better life for the world by supplying better power solutions. Continually improving products’ quality, friendly-use and durability is our long-term mission. With more than 15 years experience, We will make all the efforts to walk a long way to reach customers’ greatest satisfaction.
Ai Power generator set adopts internationally and domestically reputed high-quality engines and alternators including USA Cummins, UK Perkins, German MTU, Korean Doosan, Stamford, Leroy Somer, and Mecclate for our industrial diesel generator sets, marine generator, movable generator, lighting towers, generator spare parts and other high value-added mechanical and electrical products. Those products are featured by personalization, intelligence, environmental protection and high quality. They are widely used in buildings, hospitals, banks, mine, ports, construction, data center, power station and high voltage projects.
We deliver our products to more than one hundred countries and regions in Europe, North America, South America, Oceania, Asia and Africa. Continuously deepen the reform and making arduous efforts on innovation, Ai Power promise to provide customers with better performance electrical machines and services.
Ai Power Partners
Ai Power has been working in generator and light tower industry for more than 15 years, during the past years, we have been developed from a very small company to nowadays Medium-sized company, with all of our customers' great support, Ai Power has been exported our generator to all over the world, we have overcomed a lot of technical problems together with our customers, and solving our products personalized customization in the local market. so Ai Power has winned a good reputation and recogntion. Ai Power will make great efforts to become a reliable power supplier in the world.
Our Mission
For customers: provide valuable, safe and environmental-friendly products for global users.
For partners: provide our partners with innovative and sustainable development support
For employees: provide a stage to inspire employees, achieve and surpass themselves and to create a better life.
During the warranty period, users will enjoy our Ai Power generator sets warranty through our customer service department, and authorized customer service center or your local distributors with the following terms.
If you need any assistance, please call our customer service hotline: +86-592-6031835 or send e-mail to: sales@aipowergen.com
Gategory |
Months |
Hours |
Delivery time (months) |
Continuous Power supply |
12 |
1000 |
18 |
Unlimited Time Running Supply |
12 |
1000 |
18 |
Limited Time Running supply |
12 |
500 |
18 |
Whole Genset Warranty Period
Remark: The whole set warranty period is based on the purchasing date and operation time. The one which is due first is used as the criterion, unless different specific regulations are made in this manual or in relevant commercial contracts.
Standby Power Rating
Engines of this rating are applicable for supplying emergency power for the duration of the utility power outage. No overload capability is available for this rating. Under no condition is an Engine allowed to operate in parallel with the public utility at the Standby Power rating. This rating should be applied where reliable utility power is available. A Standby rated Engine is to be sized for a maximum of an 80 percent average load factor and 200 hours of operation per year. This includes less than 25 hours per year at the Standby Power rating. Standby rating should never be applied except in true emergency power outages. Negotiated power outages contracted with a utility company are not considered an emergency.
Unlimited Time Running Prime Power Rating
Engines with this rating are available for an unlimited number of hours per year in a variable load application. Variable load is not to exceed a 70 percent average of the Prime Power rating during any operating period of 250 hours. Total operating time at 100 percent Prime Power shall not exceed 500 hours per year.
A 10 percent overload capability is available for a period of one hour within a twelve hour period of operation. Total operating time at the 10 percent overload power shall not exceed 25 hours per year.
Limited Time Running Prime Power Rating
Engines of this rating are available for a limited number of hours in a non-variable load application. It is intended for use in situations where power outages are contracted, such as in utility power curtailment. Engines may be operated in parallel to the public utility up to 750 hours per year at power levels never to exceed the Prime Power rating.
Limited Time Running Prime Power ratings differ from Unlimited Time Running in that even though the maximum power output of the Engines is the same, the Limited Time Running allows the Engine to be parallel to Public Utility and run at the full Prime Power rating and must never exceed the Prime Power rating.
The following will not be covered by the warranty:
1. Normal wear, routine tune ups, tune up parts, adjustments, and periodic service.
2. Damage caused by accidents, improper installation or handling, faulty repairs not performed by an authorized service representative, or improper storage.
3. Cosmetic problems, discoloration, or rusting due to improper installation, location in a corrosive or saltwater environment, or scratches that compromise the integrity of the applied paint.
4. Damage caused by operation with improper fuel or at speeds, loads, conditions, modifications, or installation contrary to published specifications, recommendations.
5. Damage caused by negligent maintenance such as:
a. Failure to provide the specified type and sufficient quantity of lubricating oil.
b. Failure to keep the air intake and cooling fin areas clean .
c. Failure to service the air cleaner.
d. Failure to provide sufficient coolant or anti-freezing liquid.
e. Failure to perform scheduled maintenance as prescribed in supplied manuals.
f. Failure to regularly exercise the generator set under load.
g. Failure to follow long-term storage procedures.
6. Excess mileage charges. Any authorized service provider may perform warranty service anywhere, but only to be paid for mileage expenses from the nearest service center and limited to 300 kilometers roundtrip.
7. Radiators replaced rather than repaired.
8. Expenses incurred in investigating performance complaints unless the problem is caused by AI Power.
9. Maintenance items such as fuses, lamps, filters, spark plugs, loose or leaking clamps, and adjustments.
10. Any overtime travel or labor cost involved for the repairing under warranty.
The team of Ai Power Technology is composed of a group of experienced and passionate people. Our managers have rich management experience and strategic vision, leading everyone to overcome obstacles in this industry. Some of our employees at least serve in the generator set industry for more than 10-15 years, we have designed various special solutions and solved a lot of problems for customers. Our team philosophy is:
1. Supervise each other, the management supervises the work of the employees, and the employees can also put forward their own opinions and opinions to the management.
2. To create a collective atmosphere, it is necessary to make employees feel the strict discipline of the company, but also care for them, so that employees feel the warmth from the company, strengthen cohesion, and provide work efficiency and quality.
3. The company respects the independent personality of each employee, treats all employees equally and fairly, and encourages them to carry forward the spirit of innovation while doing their own work, and promote the company's development.
4. Competitive mechanism, strict performance appraisal work, regular performance appraisal of employees, rewards as appropriate, cultivate employees' sense of competition, and provide the company's overall competitiveness.